Residential

We are proud to be part of your daily lives. Our Customer Services team is here to help you:

  • Pay your bill
  • Learn about budget billing
  • Start or stop your service
  • Find out about our credit policies
  • Learn more about reading your bill

Whether it’s in person, over the phone or online, we’re here to help you. We strive to provide quality customer support – the same kind that we’d like to receive. 

Just like power, water and wastewater aren’t 9-5 needs, neither is our customer service. We offer many 24/7 options for getting information, reporting a power outage, reporting a problem with your water, or reporting a problem with your wastewater.

  • Contact us during regular office hours between 8 am and 5:30 pm, Monday through Friday:
    • Residential Customer Service 670-664-4282
  • Contact us after hours:
    • Power outages, fallen wires, broken poles, trees near power lines, call 670-664-4282

We value you, for being our customer. Thank you!