Every month a CUC meter reader comes by to read the electric meter. The amount of the next monthly bill is based on that reading, which represents the electricity that has been used during the billing period.
IDENTIFYING CUC METER READERS
If a meter is located inside your residence or business and the meter reader has to enter the building, please ask to see their CUC identification. You should be able to use the following list to identify a CUC meter reader:
If a locked entrance, dog or other reason prevents our employee from reading the meter; CUC makes the closest estimate possible based on your history of electricity purchases. If we estimate your bill, it is stated as an estimate “E” on your bill.
If the estimate is too high or too low, the bill is automatically adjusted after the next actual reading.
The Commonwealth Utility Corporations mission is to identify meter tampering and/or current/ water diversion, irregular metering conditions, incorrect billing, cases of fraud, and initiate action to recover lost revenues.
Meter tampering and diversion of service have been recognized as escalating problems throughout the utility industry. The Commonwealth Utility Corporations (CUC) commitment to detect and deter theft of electricity and water throughout its service area.
Meter tampering and diversion of service is illegal. Theft of electricity or water can result in a fine and/or service disconnection.