Typhoon Soudelor

Typhoon Soudelor: Recovery

August 28, 2015 – Saipan, CNMI – POWER PLANT 1

Patched together, she may not look pretty from the outside, but Power Plant One in Lower Base back online, providing power to Saipan!

Generator #1 is producing 5.5MW of electricity and Generator #5 has an additional 10MW in reserve.

Power Plant Four in Puerto Rico has an additional 6.1MW on tap for us when we’re ready to go.

None of this would have been possible without our local, regional and federal partners who have assisted with with funding, supplies, materials, labor and expertise.

As sections of Saipan are reconnected to CUC’s distribution system, it’s important to note that safety takes priority over speed.

Our international workforce from Saipan, Tinian, Rota, Guam, Yap, Palau, and the United States of America is working in villages across our island to restore your essential services as quickly as possible without sacrificing their safety or the safety of our community.

We have another team flying in from Kosrae this weekend and another four teams arriving with bucket trucks to assist us within the next week.

Another day of erecting poles, stringing lines, reconnecting resources is in the books and tomorrow we’ll have some projections available for the next stage of the recovery process.


August 27, 2015 – Saipan, CNMI – Due to low tank levels and an increase of demand, customers in the villages of San Jose and Susupe will experience a temporary water service interruption this afternoon.

Customers in the affected areas received water until 8am today and were scheduled to receive water again between 1pm-6pm. Low levels inside of the Dandan reservoir now prevent the distribution of water in San Jose and Susupe until the resumption of limited water service at the regularly scheduled time on Friday, August 28.

The Commonwealth Utilities Corporation continues its mission to bring limited water service to the island of Saipan by systematically deploying Water Division resources to monitor reservoir levels and test line pressurization throughout our villages.

Until CUC is able to energize each of Saipan’s 150 wells, our Water Division is working to deliver island-wide water service, albeit in a limited capacity, using a network of generators from the Federal Emergency Management Agency.

In the meantime, customers may receive up to 100 gallons of water per household per day at filling stations across Saipan. Residential customers may fill their containers in As Teo, Kanat Tabla, and Navy Hill from 12pm-7pm daily. The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled.

As water becomes more readily available throughout the villages, CUC will begin to eliminate our filling stations and deploy our staff to assist with other areas of the water system.

LIMITED WATER SERVICE SCHEDULE:
Susupe: Odd days: 1-6pm Even days: 6pm-8am
San Jose: Odd 1-6pm Even days: 6pm-8am


Island-Wide Recovery Update

August 26, 2015 – Saipan, CNMI – The Commonwealth Utilities Corporation (CUC) continues the recovery and restoration of Saipan’s Power and Water systems with the assistance of local, regional and federal partners. Below you will find the latest information about Saipan’s power, water and wastewater capabilities.

POWER

CUC Power Division is working concurrently to restore our transmission and distribution systems throughout the island by slowly energizing areas after careful inspections while power plant crews address our generation capabilities.

PERSONNEL

CUC Saipan linemen are currently supported by their peers from Rota, Tinian, Rhode Island, Palau and Guam. As of this morning, and additional six certified linemen arrived from Yap to assist with our recovery efforts.

DISTRIBUTION

CUC and our partners from the Guam Power Authority have erected wood and concrete power poles in the villages of Garapan, Puerto Rico, Chalan Kiya, Lower Base, Navy Hill, As Lito, Dandan and the vicinity of the airport. Power Plant Four currently energizes Feeder 1, which services CHCC, the Navy Hill (Calhoun) and Puerto Rico wells, a and lift station.

GENERATION

Power Plant Four in Puerto Rico now operates a total of four generators capable of producing electricity. Previously used only in reserve, Power Plant Four currently powers Saipan’s hospital and the wells that fill the Navy Hill and Puerto Rico reservoirs. Restoration crews will continue by slowly energizing areas after careful inspections. Prior to the arrival of Typhoon Soudelor, Power Plant One provided island-wide power to the people of Saipan. Restoration efforts suffered a brief setback when the plant in Lower Base lost station service as a result of wind and rain brought by Tropical Storm Goni. Service has since been restored and the internal recovery efforts have resumed.

POWER PLANT FOUR

Power Plant Four is currently able to produce 6.1MW of electricity with an additional 2.3MW soon available from Generator #10. The plant currently provides power to a number of nearby locations including the hospital and the Navy Hill and Puerto Rico water pumps. PG and T&D crews are working to increase the load shouldered by the plant.

POWER PLANT ONE

The temporary repairs to the Power Plant One exterior structure are ongoing. Generator #1 can generate up to 6MW, which is equal to the total output of Power Plant Four.

TRANSFORMER RECOVERY

The Environmental Protection Agency has taken on the responsibility of recovering and disposing of our damaged transformers. As of 2pm 8-26-15, the CUC/EPA Transformer Team collected a total of 195 downed transformers.

TRANSMISSION AND DISTRIBUTION

Eight teams of linemen form Saipan, Tinian, Rota and Guam continue to erect wood and concrete poles from the Chalan Kiya substation to the Saipan airport. As of today, restoration crews have erected over 100 power poles in the villages of Garapan, Puerto Rico, Chalan Kiya, Navy Hill, As Lito and Dandan.

Currently online with CUC power:

-Paradise Hotel

-Rota/Tinian Guest House

-Sadog Tasi Wastewater Treatment Plant

-CUC Lift Station

-CHC Dialysis Center

-Micronesian Brokers

-CUC Warehouse in Lower Base

-Pacific Trading Corporation

-Bank of Hawaii

WATER

CUC’s immediate goal is to bring limited water service to all of the villages across Saipan.

LIMITED WATER SERVICE

Until CUC is able to energize each of Saipan’s 150 wells, our Water Division is working to deliver island- wide water service, albeit in a limited capacity, using a network of generators from the Federal Emergency Management Agency.

WATER DISTRIBUTION

Limited Water Service (LWS) for the following villages

-San Antonio

-Chalan Piao

-Chalan Kanoa

-Susupe

-Oleai

-San Jose

-Chalan Kiya

-As Teo

-Navy Hill (Upper and Lower)

-Chinatown

-Upper Miha

-Sadog Tasi

-Lower Base

-Tanapag

-As Matuis (Upper and Lower)

-San Roque

-Capital Hill

-San Vicente

-Kagman

LIMITED WATER SERVICE SCHEDULE

San Antonio: 8am-1pm daily

Chalan Piao: 8am-1pm daily

Chalan Kanoa: Odd days: 6pm-8am Even days: 1-6pm

Susupe: Odd days: 1-6pm Even days: 6pm-8am Oleai: Odd days: 1-6pm Even days: 6pm-8am San Jose: 1-6pm Even days: 6pm-8am

Chalan Kiya: 24 hours (lower elevations only)

Navy Hill (Upper): 11am-2pm daily Navy Hill (Lower): 8am-11am daily Chinatown: 2pm-4pm daily

As Teo: 24 hours daily

As Matuis: 12pm – 4pm daily San Roque: 8am-12pm daily San Vicente 1: 8am-1pm

San Vicente 2: 12p-5pm

Lower Base: 9am-1pm Tanapag: 9am-1pm Sadog Tasi: 9am-1pm

Koblerville 1: 7am-12pm (Tottoville, As Gonno Rd to koblerville Rod and Chalan Monsignor Martinez) Koblerville 2: 12pm-6pm (Koblerville Road to Chalan Monsignor Martinez and As Gonno to Chalan Monsignor Martinez Road)

Koblerville 3: 2pm-7pm (Koblerville Road to Tinaktak Drive, and Tinaktak Drive to Chalan Monsignor Martinez)

Afetna: 6pm-12am As Gonno: 7am-2pm Kagman IV: 9am – 11am Kagman I: 10am – 12pm Kagman II: 10am – 12pm

Kagman III Phase I: 10am – 12pm Kagman III Phase II: 12pm – 2pm Kagman III Phase III: 2pm – 4pm

Capital Hill is broken up into three sections:

CH 1: 8am-2pm daily (East Isa Dr. from Sarah Market to Kagman Mobil Gas Station (including Atbut Dr., Egigi Dr., Ifet Dr., Chunge Pl., Fakpe PL., and Fahang Dr.).

CH 2: 12pm-7pm (1200 block and the filling station)

CH 3: 12pm-3pm 1300 block, Wireless Ridge, West Isa Dr. to Haat PL., and Chalan Talafofo. *1200 block will receive water up to 7pm due to the filling station).

CH 4: 2pm-7pm (Papago Dr., Sosugi Dr., Isa Dr. from Ahgaga Dr. to Mulberry Ln.).

*All times are subject to change based on the volume of water coming into the tank

CHALLENGES

Gualo Rai

CUC has thus far not been able to provide water to the village of Gualo Rai. Despite making repairs to the access road to the wells we initially identified to produce water for the area, we have not found a vehicle capable of carrying the generators to the site because the steep grade and poor conditions.

We have now identified secondary wells (151 and 154) to produce water for the area. CUC is working with Parks and Recreation to cut and move a large tree that damaged a well. Once acess is gained and repairs to the facility are completed, the FEMA generators will be installed and activated by FEMA contractors.

Garapan

The Puerto Rico reservoir supplies water for the village of Garapan and thus far, filling the reservoir has posed a challenge. The Puerto Rico wells are online, however, they do not produce enough water to fill the tank alone.

We have brought water down from Capital Hill, but the pressure of the water is so great that we must exercise extreme caution to prevent the pressure from damaging our lines. Because of this, we are only able to transfer up to five feet of water to Puerto Rico from Capital Hill per day.

Once a more reliable method of filling the Puerto Rico tank becomes available, CUC will be able to provide the village of Garapan with a consistent supply of water.

LIMITED WATER SERVICE OPERATION TESTING

Water is pumped into our reservoirs overnight by the generators provided by FEMA. Every morning, our engineers and operations staff record the water level inside of the tanks and calculate how many gallons of water per minute our wells are able to produce.

When water from the tanks is released into the system, our engineers and operations staff record the water level drop inside of the tank and calculate how much water it takes to pressurize the lines. Once this happens, our crews continue to monitor the water level inside of the tanks to determine how much water is used by customers inside the service area.

While this happens, our crews also monitor the service area for leaks and dispatch repair crews to problem areas. In order to isolate the service areas, the same crews are responsible for driving through the villages, opening and closing valves.

As each reservoir serves multiple areas, our crews must repeat this process multiple times to ensure that all of our customers receive limited water service.

This process is particularly challenging for our customers in Dandan, Fina Sisu, Kanat Tabla, As Lito, As Perdido, Chalan Kiya, As Terlaje, and Chalan Laulau because all of these villages are served by just two tanks.

WATER TESTING AREAS

Engineers and Operations personnel continue testing the following areas:

-Kanat Tabla (including Fina Sisu, As Terlaje and upper elevations of Chalan Kiya)

LEAK REPORTING

Given the challenges to water production and distribution posed by Typhoon Soudelor, it is critical for the community to immediately notify CUC of any water leaks. To report water leaks, contact the CUC Customer Call Center at 664-4CUC (4282).

FORECASTING

CUC Engineering and Operations personnel continue testing the villages of Kanat Tabla, Fina Sisu, Upper

Chalan Kiya, Dandan, As Lito, and As Perdido. As engineers and operations personnel receive results, an established schedule for limited water service will be released.

WATER FILLING STATIONS

CUC continues to provide up to 100 gallons of water per household per day at filling stations across Saipan. Residential customers may fill their containers in As Teo, Kanat Tabla, and Navy Hill. Each site is open daily from 12pm-7pm.

The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled.

The Capital Hill will cease operations, effective Thursday, August 27. As water becomes more readily available throughout the villages, CUC will begin to eliminate our filling stations and deploy our staff to other areas of the water system.

COMMERCIAL FILLING STATION

Due to demand from our business community, CUC has opened a commercial filling station. This service was previously located in Chalan Kiya but has been moved to Navy Hill because the increased pressure and capacity at the new location. Commercial customers are permitted to purchase up to 3,000 gallons per day at a rate of $.72 per 1,000 gallons. To avail of this service, commercial customers must first

make a payment at our Dandan Customer Service Center and make an appointment to fill their respective tanks.

SHELTER FILLING STATIONS

CUC has identified a location for the Department of Fire and Emergency Medical Services (DFEMS) to escort tanker trucks that will provide water for the emergency shelters. These services are available by appointment only and are for the sole purpose of supplying water to the shelters.


Recovery: Water Service Updates

August 25, 2015 – Saipan, CNMI – The Commonwealth Utilities Corporation continues its mission to bring limited water service to the island of Saipan by systematically deploying our Water Division resources to monitor reservoir levels and test line pressurization throughout our villages.

Until CUC is able to energize each of Saipan’s 150 wells, our Water Division is working to deliver island-wide water service, albeit in a limited capacity, using a network of generators from the Federal Emergency Management Agency.

Below is the current schedule for limited water service by village:

San Antonio: 8am-1pm daily 
Chalan Piao: 8am-1pm daily
Chalan Kanoa: Odd days: 6pm-8am Even days: 1-6pm
Susupe: Odd days: 1-6pm Even days: 6pm-8am
Oleai: Odd days: 1-6pm Even days: 6pm-8am
San Jose: 1-6pm Even days: 6pm-8am
Chalan Kiya: 24 hours (lower elevations only)
Navy Hill (Upper): 11am-2pm daily
Navy Hill (Lower): 8am-11am daily
Chinatown: 2pm-4pm daily
As Teo: 24 hours daily
As Matuis: 12pm – 4pm daily
San Roque: 8am-12pm daily
San Vicente 1: 8am-1pm
San Vicente 2: 12p-5pm
Lower Base: 9am-1pm
Tanapag: 9am-1pm daily
Sadog Tasi: 9am-1pm daily
Tottoville: 8am-11am ODD DAYS
Koblerville 1B: 12pm-3pm ODD DAYS
Koblerville 1C: 4pm-8pm ODD DAYS
Koblerville 2B: 12pm-3pm EVEN DAYS
Koblerville 2C: 4pm-7pm EVEN DAYS
Koblerville 2D: 8pm-12am EVEN DAYS
Afetna: 8pm-12am daily ODD DAYS 
As Gonno: 8am-11am daily EVEN DAYS
Kagman IV: 9am – 11am daily
Kagman I: 10am – 12pm daily
Kagman II: 10am – 12pm daily
Kagman III Phase I: 10am – 12pm daily
Kagman III Phase II: 12pm – 2pm daily
Kagman III Phase III: 2pm – 4pm daily
As Lito: 1pm-7pm daily
Dandan Homestead: 8am-5pm (higher elevations) daily
Dandan Homestead: 9:30am-6pm (lower elevations) daily
Obyan: 9:30am-6pm daily
Airport Road: 10:30am-5:30pm daily
Finasisu: 12:30pm-6:30pm daily
Capital Hill is broken up into three sections:
CH 1: 8am-2pm daily (East Isa Dr. from Sarah Market to Kagman Mobil Gas Station (including Atbut Dr., Egigi Dr., Ifet Dr., Chunge Pl., Fakpe PL., and Fahang Dr.). 
CH 2: 12pm-7pm (1200 block and the filling station)
CH 3: 12pm-3pm 1300 block, Wireless Ridge, West Isa Dr. to Haat PL., and Chalan Talafofo. *1200 block will receive water up to 7pm due to the filling station). 
CH 4: 2pm-7pm (Papago Dr., Sosugi Dr., Isa Dr. from Ahgaga Dr. to Mulberry Ln.).

*All times are subject to change based on the volume of water coming into the tank

CHALLENGES

Gualo Rai
CUC has thus far not been able to provide water to the village of Gualo Rai. Despite making repairs to the access road to the wells we initially identified to produce water for the area, we have not found a vehicle capable of carrying the generators to the site because the steep grade and poor conditions.

We have now identified secondary wells (151 and 154) to produce water for the area. CUC is working with Parks and Recreation to cut and move a large tree that damaged a well. Once access is gained and repairs to the facility are completed, the FEMA generators will be installed and activated by FEMA contractors.

Garapan
The Puerto Rico reservoir supplies water for the village of Garapan and thus far, filling the reservoir has posed a challenge. The Puerto Rico wells are online, however, they do not produce enough water to fill the tank alone.

We have brought water down from Capital Hill, but the pressure of the water is so great that we must exercise extreme caution to prevent the pressure from damaging our lines. Because of this, we are only able to transfer up to five feet of water to Puerto Rico from Capital Hill per day.

Once a more reliable method of filling the Puerto Rico tank becomes available, CUC will be able to provide the village of Garapan with a consistent supply of water.

LIMITED WATER SERVICE OPERATION TESTING
Water is pumped into our reservoirs overnight by the generators provided by FEMA. Every morning, our engineers and operations staff record the water level inside of the tanks and calculate how many gallons of water per minute our wells are able to produce.

When water from the tanks is released into the system, our engineers and operations staff record the water level drop inside of the tank and calculate how much water it takes to pressurize the lines. Once this happens, our crews continue to monitor the water level inside of the tanks to determine how much water is used by customers inside the service area.

While this happens, our crews also monitor the service area for leaks and dispatch repair crews to problem areas. In order to isolate the service areas, the same crews are responsible for driving through the villages, opening and closing valves.

As each reservoir serves multiple areas, our crews must repeat this process multiple times to ensure that all of our customers receive limited water service.

This process is particularly challenging for our customers in Dandan, Fina Sisu, Kanat Tabla, As Lito, As Perdido, Chalan Kiya, As Terlaje, and Chalan Laulau because all of these villages are served by just two tanks.

WATER TESTING AREAS
Engineers and Operations personnel continue testing the following areas:
-Kanat Tabla (including As Terlaje and upper elevations of Chalan Kiya)

LEAK REPORTING
Given the challenges to water production and distribution posed by Typhoon Soudelor, it is critical for the community to immediately notify CUC of any water leaks. To report water leaks, contact the CUC Customer Call Center at 664-4CUC (4282).

FORECASTING
CUC Engineering and Operations personnel continue testing the villages of Kanat Tabla, Fina Sisu, Upper Chalan Kiya, Dandan, As Lito, and As Perdido. As engineers and operations personnel receive results, an established schedule for limited water service will be released.

WATER FILLING STATIONS
CUC continues to provide up to 100 gallons of water per household per day at filling stations across Saipan. Residential customers may fill their containers in As Teo, Capital Hill, Kanat Tabla, and Navy Hill. Each site is open daily from 12pm-7pm.

The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled.

Please note the Capital Hill filling station will cease operations beginning Thursday, August 27. As water becomes more readily available throughout the villages, CUC will begin to eliminate our filling stations and deploy our staff to assist with other areas of the water system.

COMMERCIAL FILLING STATION
Due to demand from our business community, CUC has opened a commercial filling station in Chalan Kiya. Commercial customers are permitted to purchase up to 3,000 gallons per day at a rate of $.72 per 1,000 gallons. To avail of this service, commercial customers must first make a payment at our Dandan Customer Service Center and make an appointment to fill their respective tanks.

SHELTER FILLING STATIONS
CUC has identified two locations for the Department of Fire and Emergency Medical Services (DFEMS) to escort tanker trucks that will provide water for the emergency shelters. These services are available by appointment only and are for the sole purpose of supplying water to the shelters.


August 24, 2015 – Saipan, CNMI

WATER UPDATES

Until CUC is able to energize each of Saipan’s 150 wells, our Water Division is working to deliver island-wide water service, albeit in a limited capacity, using a network of generators from the Federal Emergency Management Agency.

LIMITED WATER SERVICE SCHEDULE
San Antonio: Odd days: 1-6pm Even days: 6pm-8am
Chalan Piao: 8am-1pm daily
Chalan Kanoa: Odd days: 6pm-8am Even days: 1-6pm
Susupe: Odd days: 1-6pm Even days: 6pm-8am
Oleai: Odd days: 1-6pm Even days: 6pm-8am
San Jose: 8am-1pm daily
Chalan Kiya: 24 hours (lower elevations only)
Navy Hill (Upper): 11am-2pm daily
Navy Hill (Lower): 8am-11am daily
Chinatown: 2pm-4pm daily
As Teo: 24 hours daily
As Matuis: 12pm – 4pm daily
San Roque: 8am-12pm daily
Koblerville Section 1: 7am – 12pm (ODD DAYS)
Koblerville Section 2A: 2pm – 7pm (EVEN DAYS)
Koblerville Section 2B: 7am – 2pm (EVEN DAYS)
Koblerville Section 3A: 12pm – 6pm (ODD DAYS)
Koblerville Section 3B: 6pm – 12am (ODD DAYS)
*see map for Koblerville sections

Capital Hill is broken up into three sections:
CH 1: 8am-2pm daily (East Isa Dr. from Sarah Market to Kagman Mobil Gas Station (including Atbut Dr., Egigi Dr., Ifet Dr., Chunge Pl., Fakpe PL., and Fahang Dr.). 
CH 2: 12pm-7pm (1200 block and the filling station)
CH 3: 12pm-3pm 1300 block, Wireless Ridge, West Isa Dr. to Haat PL., and Chalan Talafofo. *1200 block will receive water up to 7pm due to the filling station). 
CH 4: 2pm-7pm (Papago Dr., Sosugi Dr., Isa Dr. from Ahgaga Dr. to Mulberry Ln.).

*All times are subject to change based on the volume of water coming into the tank

CHALLENGES

Gualo Rai
CUC has thus far not been able to provide water to the village of Gualo Rai. Despite making repairs to the access road to the wells we initially identified to produce water for the area, we have not found a vehicle capable of carrying the generators to the site because the steep grade and poor conditions.

We have now identified secondary wells to produce water for the area and will begin testing once the generators are installed and activated by FEMA contractors.

Garapan
The Puerto Rico reservoir supplies water for the village of Garapan and thus far, filling the reservoir has posed a challenge. The Puerto Rico wells are online, however, they do not produce enough water to fill the tank alone.

We have brought water down from Capital Hill, but the pressure of the water is so great that we must exercise extreme caution to prevent the pressure from damaging our lines. Because of this, we are only able to transfer up to five feet of water to Puerto Rico from Capital Hill per day.

Once a more reliable method of filling the Puerto Rico tank becomes available, CUC will be able to provide the village of Garapan with a consistent supply of water.

Kagman
Testing is ongoing in the village of Kagman. Limited water service to the village will continue as engineers and operations personnel finalize the schedule for water hours for all sections of Kagman; however, there is no set schedule available at this time.

LIMITED WATER SERVICE OPERATION TESTING
Water is pumped into our reservoirs overnight by the generators provided by FEMA. Every morning, our engineers and operations staff record the water level inside of the tanks and calculate how many gallons of water per minute our wells are able to produce.

When water from the tanks is released into the system, our engineers and operations staff record the water level drop inside of the tank and calculate how much water it takes to pressurize the lines. Once this happens, our crews continue to monitor the water level inside of the tanks to determine how much water is used by customers inside the service area.

While this happens, our crews also monitor the service area for leaks and dispatch repair crews to problem areas. In order to isolate the service areas, the same crews are responsible for driving through the villages, opening and closing valves.

As each reservoir serves multiple areas, our crews must repeat this process multiple times to ensure that all of our customers receive limited water service.

This process is particularly challenging for our customers in Dandan, Fina Sisu, Kanat Tabla, As Lito, As Perdido, Chalan Kiya, As Terlaje, and Chalan Laulau because all of these villages are served by just two tanks.

WATER TESTING AREAS
Engineers and Operations personnel continue testing the following areas:
-Kanat Tabla (including Fina Sisu, As Terlaje and upper elevations of Chalan Kiya)
-San Vicente
-Dandan (including As Lito and Afetnas)
-Rapagao (including Tanapag and Lower Base)

LEAK REPORTING
Given the challenges to water production and distribution posed by Typhoon Soudelor, it is critical for the community to immediately notify CUC of any water leaks. To report water leaks, contact the CUC Customer Call Center at 664-4CUC (4282).

FORECASTING
CUC Engineering and Operations personnel continue testing the villages of Kanat Tabla, Fina Sisu, Upper Chalan Kiya, Dandan, As Lito, As Perdido, Tanapag and San Vicente. As engineers and operations personnel receive results, an established schedule for limited water service will be released.

WATER FILLING STATIONS
CUC continues to provide up to 100 gallons of water per household per day at filling stations across Saipan. Residential customers may fill their containers in As Teo, Capital Hill, Kanat Tabla, and Navy Hill. Each site is open daily from 12pm-7pm.

The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled.

As water becomes more readily available throughout the villages, CUC will begin to eliminate our filling stations and deploy our staff to other areas of the water system.

COMMERCIAL FILLING STATION
Due to demand from our business community, CUC has opened a commercial filling station in Chalan Kiya. Commercial customers are permitted to purchase up to 3,000 gallons per day at a rate of $.72 per 1,000 gallons. To avail of this service, commercial customers must first make a payment at our Dandan Customer Service Center and make an appointment to fill their respective tanks.


August 23, 2015 – Saipan, CNMI

CUC customers in San Antonio are not receiving water this morning as repair teams have been dispatched to fix a major line break.

Customers in the affected will receive water this afternoon, which is reflected  the new schedule.

SAN JOSE AND SAN ANTONIO SCHEDULE CHANGE:

The schedules for customers in San Antonio and San Jose have changed.

San Antonio will now receive water as follows: 
Odd days: 1-6pm 
Even days: 6pm-8am

San Jose will now receive water as follows:
8am-1pm daily

Below is the complete list of water service hours by village:

LIMITED WATER SERVICE SCHEDULE

San Antonio: Odd days: 1-6pm Even days: 6pm-8am
Chalan Piao: 8am-1pm daily
Chalan Kanoa: Odd days: 6pm-8am Even days: 1-6pm
Susupe: Odd days: 1-6pm Even days: 6pm-8am
Oleai: Odd days: 1-6pm Even days: 6pm-8am
San Jose: 8am-1pm daily
Chalan Kiya: 24 hours (lower elevations only)
Navy Hill (Upper): 11am-2pm daily
Navy Hill (Lower): 8am-11am
Chinatown: 2pm-4pm daily
As Teo: 2:30pm-6:30pm daily
As Matuis: 12pm – 4pm daily
San Roque: 8am-12pm daily
Koblerville Section 1: 7am – 12pm (ODD DAYS)
Koblerville Section 2A: 2pm – 7pm (EVEN DAYS)
Koblerville Section 2B: 7am – 2pm (EVEN DAYS)
Koblerville Section 3A: 12pm – 6pm (ODD DAYS)
Koblerville Section 3B: 6pm – 12am (ODD DAYS)
*see map for Koblerville sections

Capital Hill is broken up into three sections:
CH 1: 8am-12pm daily (East Isa Dr. from Sarah Market to Kagman Mobil Gas Station (including Atbut Dr., Egigi Dr., Ifet Dr., Chunge Pl., Fakpe PL., and Fahang Dr.). 
CH 2: 12pm-7pm (1200 block and the filling station)
CH 3: 12pm-2pm 1300 block, Wireless Ridge, West Isa Dr. to Haat PL., and Chalan Talafofo. *1200 block will receive water up to 7pm due to the filling station). 
CH 4: 1:30pm-6pm (Papago Dr., Sosugi Dr., Isa Dr. from Ahgaga Dr. to Mulberry Ln.).

KAGMAN
Testing is ongoing in the village of Kagman. Limited water service to the village will continue as engineers and operations personnel are finalize the schedule for water hours for all sections of Kagman; however, there is no set schedule available at this time.

*All times are subject to change based on the volume of water coming into the tank


August 22, 2015 – Saipan, CNMI –Do you live in Koblerville?

CUC Engineer, Birhen Martinez, is conducting tests in your area throughout the day and she needs your help. She will test the schedule below and she’s asking Koblerville residents to call her (483-0915) if they are not receiving water in their area at the following times:

7am – 12pm Koblerville Section 1 (ODD DAYS)
2pm – 7pm Koblerville Section 2A (EVEN DAYS)
7am – 2pm Koblerville Section 2B (EVEN DAYS)
12pm – 6pm Koblerville Section 3A (ODD DAYS)
6pm – 12am Koblerville Section 3B (ODD DAYS)

Koblerville is a large area and we only have three generators providing power to our wells. Because of this, Koblerville customers will receive water every other day until we receive additional generators that will allow us to increase water production.

ODD DAYS (Like today, 8-23-15)
7am – 12pm Koblerville Section 1 (ODD DAYS)
12pm – 6pm Koblerville Section 3A (ODD DAYS)
6pm – 12am Koblerville Section 3B (ODD DAYS)

EVEN DAYS (Like tomorrow, 8-24-15)
7am – 2pm Koblerville Section 2B (EVEN DAYS)
2pm – 7pm Koblerville Section 2A (EVEN DAYS)

The schedule is when the engineers and operations staff will open the valves to bring water to your area. It will take approximately one hour to pressurize the lines, at which point you will receive the highest level of water pressure we are able to provide.

For example, Koblerville Section 1 is scheduled to receive water from 7am – 12pm on odd days. Engineers will open the valves for Section 1 at 7am and customers will receive water pressure closer to 8am.


August 21, 2015 – Saipan, CNMI — Please note the changes for tomorrow’s filling station schedule:

FILLING STATIONS

CUC currently operates five filling station across Saipan in our immediate attempt to restore essential services that were rendered inoperable by Typhoon Soudelor. Between 12pm-7pm, residents may obtain 100 gallons of water per household per day. The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled.

Filling station locations:

Kanat Tabla 
-located on the main Kanat Tabla road, approximately .5 miles from Chalan Monsignor Guerrero

As Teo 
-filling station at the Agag reservoir. When traveling on Isa Drive coming from Capital Hill, turn right at the Sta. Lourdes intersection and proceed up the hill .25 miles.

Navy Hill
-located behind the backstop of the Navy Hill softball field between Brilliant Star Montessori School and Whispering Palms School

Capital Hill
-located at the fire hydrant below the former Department of Public Lands office at the corner of Mount Tapochau Road.

Kagman station is CLOSED
-located on Gaogao Road across from New Kagman Market

As Matuis is CLOSED
-located at the Marpi tank above the La Fiesta Mall

LIMITED WATER SERVICE SCHEDULE

San Antonio: 8am-1pm daily 
Chalan Piao: 8am-1pm daily
Chalan Kanoa: Odd days: 6pm-8am Even days: 1-6pm
Susupe: Odd days: 1-6pm Even days: 6pm-8am
Oleai: Odd days: 1-6pm Even days: 6pm-8am
San Jose: Odd days: 1-6pm Even days: 6pm-8am
Chalan Kiya: 24 hours (lower elevations only)
Navy Hill (Upper): 11am-2pm daily
Navy Hill (Lower): 8am-11am
Chinatown: 2pm-4pm daily
As Teo: 2:30pm-6:30pm daily
As Matuis: 12pm – 4pm daily
San Roque: 8am-12pm daily

Capital Hill is broken up into three sections:
CH 1: 8am-12pm daily (East Isa Dr. from Sarah Market to Kagman Mobil Gas Station (including Atbut Dr., Egigi Dr., Ifet Dr., Chunge Pl., Fakpe PL., and Fahang Dr.).

CH 2: 12pm-7pm (1200 block and the filling station)

CH 3: 12pm-2pm 1300 block, Wireless Ridge, West Isa Dr. to Haat PL., and Chalan Talafofo. *1200 block will receive water up to 7pm due to the filling station).

CH 4: 1:30pm-6pm (Papago Dr., Sosugi Dr., Isa Dr. from Ahgaga Dr. to Mulberry Ln.).

*All times are subject to change based on the volume of water coming into the tank


Here are the latest developments for Saipan’s restoration efforts.

August 20, 2015 – Saipan, CNMI – The Commonwealth Utilities Corporation continues its mission to bring limited water service to the island of Saipan by systematically deploying our Water Division resources to monitor reservoir levels and test line pressurization throughout our villages.

Until CUC is able to energize each of Saipan’s 150 wells, our Water Division is working to deliver island-wide water service, albeit in a limited capacity, using a network of generators from the Federal Emergency Management Agency.

Below is the current schedule for limited water service by village:

LIMITED WATER SERVICE SCHEDULE

San Antonio: 8am-1pm daily 
Chalan Piao: 8am-1pm daily
Chalan Kanoa: Odd days: 6pm-8am Even days: 1-6pm
Susupe: Odd days: 1-6pm Even days: 6pm-8am
Oleai: Odd days: 1-6pm Even days: 6pm-8am
San Jose: Odd days: 1-6pm Even days: 6pm-8am
Chalan Kiya: 24 hours (lower elevations only)
Navy Hill (Upper): 11am-2pm daily
Navy Hill (Lower): 8am-11am
Chinatown: 2pm-4pm daily
As Teo: 2:30pm-6:30pm daily
As Matuis: 11am – 2pm daily
San Roque: 8am-11am daily

Capital Hill is broken up into three sections:
CH 1: 9am-12pm daily (East Isa Dr. from Sarah Market to Kagman Mobil Gas Station (including Atbut Dr., Egigi Dr., Ifet Dr., Chunge Pl., Fakpe PL., and Fahang Dr.).

CH 2: 1pm-3pm (1200 block, 1300 block, Wireless Ridge, West Isa Dr. to Haat PL., and Chalan Talafofo. *1200 block will receive water up to 7pm due to the filling station).

CH 3: 3pm-6pm (Papago Dr., Sosugi Dr., Isa Dr. from Ahgaga Dr. to Mulberry Ln.).

*All times are subject to change based on the volume of water coming into the tank

FORECASTING
CUC Engineering and Operations personnel began testing the villages of Kanat Tabla, Fina Sisu, Upper Chalan Kiya, Dandan, As Lito, As Perdido, Koblerville, and San Vicente. Initial testing yielded positive results. Continued positive results will lead to an established limited water service schedule for the areas within the next few days.

WATER FILLING STATIONS
CUC continues to provide up to 100 gallons of water per household per day at filling stations across Saipan. Residential customers may fill their containers in As Teo, Capital Hill, Kanat Tabla, Navy Hill, and As Matuis. Each site is open daily from 12pm-7pm.

The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled.

COMMERCIAL FILLING STATION
Due to demand from our business community, CUC has opened a commercial filling station in Chalan Kiya. Commercial customers are permitted to purchase up to 3,000 gallons per day at a rate of $.72 per 1,000 gallons. To avail of this service, commercial customers must first make a payment at our Dandan Customer Service Center and make an appointment to fill their respective tanks.

SHELTER FILLING STATIONS
CUC has identified two locations for the Department of Fire and Emergency Medical Services (DFEMS) to escort tanker trucks that will provide water for the emergency shelters. These services are available by appointment only and are for the sole purpose of supplying water to the shelters.

SAFETY PRECAUTION


August 19, 2015  –  Island-Wide Recovery Update
The Commonwealth Utilities Corporation (CUC) continues the recovery and restoration of Saipan’s Power and Water systems with the assistance of local, regional and federal partners. Below you will find the latest information about Saipan’s power, water and wastewater capabilities.

POWER
CUC Power Division is working concurrently to restore our transmission and distribution systems throughout the island by slowly energizing areas after careful inspections while power plant crews address our generation capabilities.

GENERATION
Power Plant Four in Puerto Rico now operates a total of four generators capable of producing 6MW of electricity. Previously used only in reserve, Power Plant Four currently powers Saipan’s hospital and the wells that fill the Navy Hill and Puerto Rico reservoirs.

Restoration crews will continue by slowly energizing areas after careful inspections.

Prior to the arrival of Typhoon Soudelor, Power Plant One provided island-wide power to the people of Saipan. Restoration efforts suffered a brief setback when the plant in Lower Base lost station service as a result of wind and rain brought by Tropical Storm Goni. Service has since been restored and the internal recovery efforts have resumed.

TRANSMISSION AND DISTRIBUTION
Eight teams of linemen form Saipan, Tinian, Rota and Guam continue to erect poles from the Chalan Kiya substation to the Saipan airport. To date, restoration crews have erected a total of 77 power poles in the villages of Garapan, Puerto Rico, Chalan Kiya, Navy Hill, As Lito and Dandan. The closed network, known as Feeder 1, between the hospital and Power Plant Four has been completed. CUC has also restored the lines along Navy Hill Road up to the Calhoun reservoir. As a result, CUC now provides line power to operate the Navy Hill pumps.

CUC is also awaiting a shipment of 30 power poles from Rota and a total of 950 power poles from the U.S. mainland. Plans are underway to have the first batch of 150 poles flown to Saipan in a U.S. Air Force C-5 Galaxy.

WATER
CUC added the villages of Capital Hill, As Matuis and San Roque to the growing list of areas receiving water in Saipan. Until CUC is able to energize each of Saipan’s 150 wells, our Water Division is working to deliver island-wide water service, albeit in a limited capacity, using a network of generators from the Federal Emergency Management Agency.

Below is the current schedule for limited water service by village:

LIMITED WATER SERVICE SCHEDULE

San Antonio: 8am-1pm daily 
Chalan Piao: 8am-1pm daily
Chalan Kanoa: Odd days: 6pm-8am Even days: 1-6pm
Susupe: Odd days: 1-6pm Even days: 6pm-8am
Oleai: Odd days: 1-6pm Even days: 6pm-8am
San Jose: Odd days: 1-6pm Even days: 6pm-8am
Chalan Kiya: 24 hours daily (lower elevations only)
Navy Hill (Upper): 12pm-4pm daily
Navy Hill (Lower): 8am-12pm
Chinatown: 4pm-5pm daily
As Teo: 3pm-7pm daily
As Matuis: 10am – 12pm daily
San Roque: 8am-10am daily

Capital Hill is broken up into three sections:
CH 1: 8am-12pm daily (East Isa Dr. from Sarah Market to Kagman Mobil Gas Station (including Atbut Dr., Egigi Dr., Ifet Dr., Chunge Pl., Fakpe PL., and Fahang Dr.).

CH 2: 12pm-3pm (1200 block, 1300 block, Wireless Ridge, West Isa Dr. to Haat PL., and Chalan Talafofo. *1200 block will receive water up to 7pm due to the filling station).

CH 3: 3pm-6pm (Papago Dr., Sosugi Dr., Isa Dr. from Ahgaga Dr. to Mulberry Ln.).

*All times are subject to change based on the volume of water coming into the tank


Typhoon Soudelor/Goni: Water Service Updates

August 18, 2015 – Saipan, CNMI:Water is coming to the villages and CUC is working to bring water to a tap near you! As generators arrive, FEMA contractors connect them to our pumps and our Water personnel energize the wells.

We’ve added three areas to our expanding schedule and we’ll continue to add villages until all of Saipan receives limited water service.

Here’s where we’re able to provide water so far:

LIMITED WATER SERVICE SCHEDULE

San Antonio: 8am-1pm daily
Chalan Piao: 8am-1pm daily
Chalan Kanoa: Odd days: 6pm-8am Even days: 1-6pm
Susupe: Odd days: 1-6pm Even days: 6pm-8am
Oleai: Odd days: 1-6pm Even days: 6pm-8am
San Jose: Odd days: 1-6pm Even days: 6pm-8am
Chalan Kiya: 24 hours (lower elevations only)
Navy Hill (Upper): 12pm-4pm daily
Navy Hill (Lower): 8am-12pm
Chinatown: 4pm-5pm daily
As Teo: 3pm-7pm daily
As Matuis: 10am – 12pm daily
San Roque: 8am-10am daily
Chalan Kiya: 24 hours (lower elevations only)
Navy Hill (Upper): 12pm-4pm daily
Navy Hill (Lower): 8am-12pm
Chinatown: 4pm-5pm daily
As Teo: 3pm-7pm daily
As Matuis: 10am – 12pm daily
San Roque: 8am-10am daily

Capital Hill is broken up into three sections:
CH 1: 8am-12pm daily (East Isa Dr. from Sarah Market to Kagman Mobil Gas Station (including Atbut Dr., Egigi Dr., Ifet Dr., Chunge Pl., Fakpe PL., and Fahang Dr.).

CH 2: 12pm-3pm (1200 block, 1300 block, Wireless Ridge, West Isa Dr. to Haat PL., and Chalan Talafofo. *1200 block will receive water up to 7pm due to the filling station).

CH 3: 3pm-6pm (Papago Dr., Sosugi Dr., Isa Dr. from Ahgaga Dr. to Mulberry Ln.).

*All times are subject to change based on the volume of water coming into the tank

Please note that if you don’t see your village yet, we haven’t forgotten about you. Water production is increasing as the materials and equipment arrive on Saipan.


August 17, 2015 – Saipan, CNMI – The Commonwealth Utilities Corporation is one step closer to providing limited water service island-wide with the addition of As Teo to the growing list of villages receiving water in Saipan.

The limited water service schedule was disrupted by Tropical Storm Goni, but the storm’s passing has allowed CUC to reinstate and expand the schedule.

Generators provided by the Federal Emergency Management Agency were disconnected from CUC’s pumps and wells in advance of the Tropical Storm Goni and have been reactivated and refueled by FEMA’s contractor. Below is the current schedule for limited water service by village:

LIMITED WATER SERVICE SCHEDULE

San Antonio and Chalan Piao: 8am-1pm daily

Chalan Kanoa: Odd days: 6pm-8am Even days: 1-6pm

Susupe, Oleai, and San Jose: Odd days: 1-6pm Even days: 6pm-8am

Chalan Kiya: 24 hours (lower elevations only)

Navy Hill (Upper) 12pm-4pm daily Navy Hill (Lower): 8am-12pm Chinatown: 4pm-5pm daily

As Teo: 3pm-7pm daily

*All times are subject to change based on the volume of water coming into the tank

WATER FILLING STATIONS

CUC continues to provide up to 100 gallons of water per household per day at filling stations across Saipan. Residential customers may fill their containers in As Teo, Capital Hill, Kanat Tabla, Navy Hill, and As Matuis as we continue to restore essential services that were rendered inoperable by Typhoon Soudelor. Each site is open daily from 12pm-7pm.


August 16, 2015 – Saipan, CNMI – The limited water service schedule issued in the wake of Typhoon Soudelor was disrupted by the approach of Tropical Storm Goni; however, the Commonwealth Utilities Corporation has already resumed water distribution to some of Saipan’s villages.

Generators provided by the Federal Emergency Management Agency were disconnected from CUC’s pumps and wells in advance of the storm, however, FEMA’s contractor continues to reactivate and refuel the generators to restore limited water service to Saipan.

CUC personnel released water to customers in the vicinity of the Navy Hill reservoir Sunday afternoon, and Water personnel continued the expansion of multi-village limited water service despite winds and rain brought by Goni’s passing.

While limited water service to many villages will resume today, it will be done based on the order in which FEMA’s contractor reactivates the generators. Barring any unforeseen circumstances, CUC will resume the previously announced service rotation Monday morning.

In the interest of safety for our men and women in the field, the CUC water filling stations will remain closed on Sunday. The stations will reopen Monday, August 17, for daily service between the hours of 12pm-7pm.

Water filling stations are located in As Teo, Kanat Tabla, Capital Hill, and Navy Hill. Filling stations in Kagman and As Matuis were closed on Saturday, August 15, due to logistical issues related to the approaching storm. The sites will remain closed until Water personnel reassess the sites.

As a precaution, all water provided by CUC will need to be sanitized through the use of chlorine bleach or boiling before it can be used by the community.


August 15, 2015 – Saipan, CNMI – In the interest of safety for our men and women in the field, the Commonwealth Utilities Corporation will close the water filling stations at 5pm this evening due to the approach of Tropical Storm Goni.

Water filling stations are currently open in As Teo, Kanat Tabla, Capital Hill, and Navy Hill. Our filling stations in Kagman and As Matuis are not open today due to logistical issues related to the approaching storm.

As a precaution, all water provided by CUC will need to be sanitized through the use of chlorine bleach or boiling before it can be used by the community.


August 13, 2015 – Saipan, CNMI –Following the completion of extensive line testing, the Commonwealth Utilities Corporation (CUC) announces the schedule for limited water service in the villages San Antonio, Chalan Kanoa, Suspe, Oleai, San Jose and Chalan Kiya.

The village of San Antonio will receive water between the hours of 8am-1pm daily.

The villages of Chalan Kanoa, Susupe, San Jose, and Oleai will receive water on a rotating schedule that will change every other day, as follows:

Chalan Kanoa will receive water between the hours of 6pm-8am on days with odd numbers, and 1pm-6pm on days with even numbers.

The villages of Susupe, San Jose, and Oleai will receive water between the hours of 1pm-6pm on days with odd numbers, and between the hours of 6pm-8am on days with even numbers.

The village of Chalan Kiya receives water from a direct feed from the Dueñas wells, which allows CUC to provide daily 24-hour water service to the village’s lower elevations.

Please note that the limited water service hours are subject to change based on the volume of water coming into CUC’s tanks.

ADDITIONAL LOCATIONS

The expansion of limited water service will continue as Engineering and Operations personnel attempt to pressurize the water lines in the vicinity of Capital Hill, Kagman, and Marpi. In advance of the testing process, CUC asks that all household water faucets and hose bibs in the area are turned off as water begins to fill the distribution lines.

In the coming days and weeks, CUC will continue to expand limited water service to Saipan. Within the next week, CUC expects to provide water to Navy Hill, Chinatown, Upper Miha, As Matuis, San Roque, Tanapag, Capital Hill, Kagman, and As Teo.


August 12, 2015 – Saipan, CNMI –The Commonwealth Utilities Corporation (CUC) announces the opening of a water filling station specifically for Saipan’s commercial customers.

On Thursday, August 13, commercial customers may fill up to 3,000 gallons of water per day at the CUC filling station along Chalan Kiya Drive in Chalan Kiya. The commercial filling station will be open daily between 12-5pm until CUC is able to provide a more stable form of service to our business community.

Commercial customers must first prepay for the water at CUC’s Customer Service Center in Dandan and present their receipt to our filling station personnel in Chalan Kiya. Business customers will be charged CUC’s standard commercial rate of $.72 per 1,000 gallons and commercial customers are limited to 3,000 gallons per business per day.

RESIDENTIAL CUSTOMERS

CUC will provide up to 100 gallons of water per household per day in As Teo, Capital Hill, Kanat Tabla, Kagman, Navy Hill, and our newly opened Marpi filling station (located at the one million-gallon reservoir in As Matuis) as we continue to restore essential services that were rendered inoperable by Typhoon Soudelor. Each site will open from 12-7pm daily.

The residential filling sites are free to residential customers. The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled.

The filling station in Kanat Tabla will continue daily operations until the supply in the reservoir is depleted. The Kagman, Agag, Capital Hill, Navy Hill, and Marpi reservoirs are filled by water flowing from pumps energized by Army Corps of Engineers (ACE). These sites and will remain open indefinitely, provided the pumping systems are operational or until CUC achieves a more stable solution to Saipan’s water needs.

As a precaution, all water provided by CUC will need to be sanitized through the use of chlorine bleach or boiling before it can be used by the community.


August 12, 2015 – Saipan, CNMI –The Commonwealth Utilities Corporation (CUC) continues to provide water to the residents of Saipan at five filling stations and with limited water service in multiple villages.

At 12pm, CUC will provide up to 100 gallons of water per household per day in As Teo, Capital Hill, Kanat Tabla, Kagman and Navy Hill, as we continue to restore essential services that were rendered inoperable by Typhoon Soudelor. Each site will remain open until 7pm, and these hours will continue for the rest of the week.

The filling stations in Kanat Tabla and Kagman will continue daily operations until the supply in each of the reservoirs is depleted. The Agag, Capital Hill and Navy Hill reservoirs are filled by water flowing from pumps energized by Army Corps of Engineers (ACE). These sites and will remain open indefinitely, provided the pumping system is operational or until CUC achieves a more stable solution to Saipan’s water needs.

The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled. Due to multiple calls from the business community, CUC will open a filling station where companies may purchase water from a designated commercial filling station. Additional details including the exact location of the commercial filling station will be released this afternoon.

In addition to the water filling stations, CUC has restored pressurized water from San Antonio to San Jose. The limited water service will initially be available for approximately two hours this and up to four hours as Water personnel continue their assessment of the system.

Customers are also asked to check that all household water faucets and hose bibs are turned off as water begins to fill the distribution lines.

Given the challenges posed by Typhoon Soudelor, it is critical for the community to immediately notify CUC of any water leaks. To report water leaks, contact the CUC Customer Call Center at 664-4CUC (4282).


August 11, 2015 – Saipan, CNMI –The village of Chalan Kiya was the latest to receive pressurized water this afternoon as the Commonwealth Utilities Corporation (CUC) continues to expand limited water service to Saipan residents.

Water and Wastewater Engineer, Robert Malate, and CUC Engineering Generator Technician, John Jetnil, energized a generator from the Federal Emergency Management Agency and the Army Corps of Engineers which allowed CUC to charge the lines in Chalan Kiya.

The limited water service in Chalan Kiya will initially be available for approximately two hours and will increase once Water personnel make their assessment of the system.

CUC will next proceed to pressurize the water lines north to Quartermaster Road in Chalan Laulau. As with the previous phases, water will initially be available for approximately two hours and up to four hours once Water personnel make their assessment of the system.

In advance of the line pressurization, customers are asked to check that all household water faucets and hose bibs are turned off as water begins to fill the distribution lines.

On Sunday, CUC charged the lines in three sections, beginning with the village of Chalan Kanoa in the first phase, and the villages of Susupe, Oleai and San Jose in the second phase. CUC proceeded with the third phase of the restoration Monday morning with the villages of San Antonio and Chalan Piao. Customers between San Antonio and Oleai can expect to receive two to three hours of water per day at times to be released by CUC.

Given the challenges to water production and distribution posed by Typhoon Soudelor, it is critical for the community to immediately notify CUC of any water leaks. To report water leaks, contact the CUC Customer Call Center by calling 664-4CUC (4282).

CUC continues to provide water to residents in the amount of 100 gallons per household per day at filling stations located in As Teo, Capital Hill, Kanat Tabla, Kagman and Navy Hill from 10am-5pm daily, while the restoration of essential services rendered inoperable by Typhoon Soudelor continue.


August 10, 2015 – Saipan, CNMI –The Commonwealth Utilities Corporation (CUC) is in the process of restoring pressurized water to Saipan’s villages and limited water service has already resumed in some locations.

The installation of a generator from the Army Corps of Engineers will allow CUC to begin charging the lines in Chalan Kiya on Tuesday, August 11. In advance of the line pressurization, customers are asked to check that all household water faucets and hose bibs are turned off as water begins to fill the distribution lines.

The limited water service in Chalan Kiya will initially be available for approximately two hours and will increase once Water personnel make their assessment of the system.

On Sunday, CUC charged the lines in three sections, beginning with the village of Chalan Kanoa in the first phase, and the villages of Susupe, Oleai and San Jose in the second phase. CUC proceeded with the third phase of the restoration this morning with the villages of San Antonio and Chalan Piao.

Customers between San Antonio and Oleai can expect to receive three hours of water per day at times to be released by CUC.

CUC will next proceed to pressurize the water lines north to Quartermaster Road in Chalan Laulau. As with the previous phases, water will initially be available for approximately two hours and up to four hours once Water personnel make their assessment of the system.

Given the challenges to water production and distribution posed by Typhoon Soudelor, it is critical for the community to immediately notify CUC of any water leaks. To report water leaks, contact CUC Water Manager, Bernard Keremius, by calling 888-6615.

As efforts to return water service to the villages continue, CUC will provide water to the residents of Saipan at five filling stations.

CUC will provide up to 100 gallons of water per household per day in As Teo, Capital Hill, Kanat Tabla, Kagman and Navy Hill from 10am-5pm daily, as we continue to restore essential services that were rendered inoperable by Typhoon Soudelor.

The filling stations in Kanat Tabla and Kagman will continue daily operations until the supply in each of the reservoirs is depleted. The Agag, Capital Hill and Navy Hill reservoirs are filled by water flowing from the same pump and will remain open indefinitely, provided the pumping system is operational or until CUC achieves a more stable solution to Saipan’s water needs.

The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled.

Until further notice, all water provided by CUC will also need to be sanitized through the use of chlorine bleach or boiling before it can be used by the community.


Typhoon Soudelor: Limited Water Service Returning to Villages

August 9, 2015 – Saipan, CNMI –The Commonwealth Utilities Corporation (CUC) is in the process of restoring pressurized water to some of Saipan’s villages and limited water service may begin this afternoon.

CUC will begin charging the lines in three sections, beginning with the village of Chalan Kanoa in the first phase, the villages of Susupe, Oleai and San Jose in the second phase, and the villages of San Antonio and Chalan Piao in the third phase.

CUC Engineering and Operations personnel will begin the process this afternoon by pressurizing the lines in phases, beginning with Chalan Kanoa. CUC hopes to complete the second phase this afternoon as well; however, the third phase may not begin until Monday, August 10.

The limited water service available to the aforementioned villages will be available for approximately two hours this afternoon and up to four hours once Water personnel make their assessment of the system.

Customers are also asked to check that all household water faucets and hose bibs are turned off as water begins to fill the distribution lines.

Given the challenges posed by Typhoon Soudelor, it is critical for the community to immediately notify CUC of any water leaks. To report water leaks, contact CUC Water Manager, Bernard Keremius, by calling 888-6615.

As CUC chlorine stations remain offline, the water made available will need to be sanitized through the use of chlorine bleach or boiling before it can be used by the community.

 


Limited Water Service Returning to Villages
August 8, 2015 The Commonwealth Utilities Corporation (CUC) will continue our mission to deliver an immediate but limited solution to Saipan’s water outage by opening five water filling stations to the public this afternoon.

At 12pm, CUC will provide up to 100 gallons of water per household per day in As Teo, Capital Hill, Kanat Tabla, Kagman and Navy Hill as we continue to restore essential services that were rendered inoperable by Typhoon Soudelor. Each site will remain open until 7pm.

The filling stations in Kanat Tabla and Kagman will continue daily operations until the supply in each of the reservoirs is depleted. The Agag and Capital Hill reservoirs are filled by water flowing from the same pump and will remain open indefinitely, provided the pumping system is operational or until CUC achieves a more stable solution to Saipan’s water needs. Navy Hill will also remain open indefinitely now that operations personnel were able to replace the pumps and reactivate the generator.

The Navy Hill water filling station is located behind the backstop at the softball field. As with each of the other filling stations, Department of Public Safety personnel will be on hand to direct the flow of traffic.

The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled. The water will also need to be sanitized before it can be used by the community through the use of chlorine bleach or boiling.

INSTRUCTIONS FOR SANITIZING

FOR BOILING: Bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water.

FOR CHLORINATING: Alternatively, customers may also disinfect their water adding three drops of bleach for every gallon or water and allowing the water to sit for 30 minutes.


Typhoon Soudelor: Water Filling Stations Times and Locations

August 7, 2015 – Saipan, CNMI –The Commonwealth Utilities Corporation (CUC) will expand our mission to deliver an immediate but limited solution to Saipan’s water outage by opening five water filling stations to the public this weekend.

At 12pm, CUC will provide up to 100 gallons of water per household per day in As Teo, Capital Hill, Kanat Tabla, Kagman and Navy Hill Saturday, August 7, and Sunday, August 8, as we continue to restore essential services that were rendered inoperable by Typhoon Soudelor. Each site will remain open until 7pm.

The filling stations in Kanat Tabla and Kagman will continue daily operations until the supply in each of the reservoirs is depleted. The Agag and Capital Hill reservoirs are filled by water flowing from the same pump and will remain open indefinitely, provided the pumping system is operational or until CUC achieves a more stable solution to Saipan’s water needs. Navy Hill will also remain open indefinitely now that operations personnel were able to replace the pumps and reactivate the generator.

The Navy Hill water filling station is located behind the backstop at the softball field. As with each of the other filling stations, Department of Public Safety personnel will be on hand to direct the flow of traffic.

The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled. The water will also need to be sanitized before it can be used by the community through the use of chlorine bleach or boiling.


Typhoon Soudelor: Water Filling Stations Times and Locations

August 6, 2015 – Saipan, CNMI – In our mission to deliver an immediate but limited solution to Saipan’s water outage, the Commonwealth Utilities Corporation (CUC) will open four water filling stations to the public Friday, August 7.

At 12pm, CUC will provide up to 100 gallons of water per household per day in As Teo, Capital Hill, Kanat Tabla and Kagman as we continue to restore essential services that were rendered inoperable by Typhoon Soudelor. Each site will remain open until 7pm.

Following the storm, a significant amount of water remains in four of Saipan’s reservoirs. Should CUC release the water in the reservoirs into the distribution pipeline, we risk the possibility of significant line losses due to damaged infrastructure.

CUC’s reluctance to waste the existing supply of fresh water through potentially damaged lines, coupled with our temporary inability to produce more water for the community, prompted our decision to distribute the remaining water supply at filling stations to reach as many residents as quickly as possible.

The filling stations in Kanat Tabla and Kagman will continue daily operations until the supply in each of the reservoirs is depleted. The Agag and Capital Hill reservoirs are filled by water flowing from the same pump and will remain open indefinitely, provided the pumping system is operational or until CUC achieves a more stable solution to Saipan’s water needs.

The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled. The water will also need to be sanitized before it can be used by the community through the use of chlorine bleach or boiling.

KAGMAN TANKKAGMAN


Typhoon Soudelor: Third Water Filling Station Open

August 6, 2015 – Saipan, CNMI – In our mission to deliver an immediate but limited solution to Saipan’s water outage, the Commonwealth Utilities Corporation (CUC) is set to open the THIRD water filling station to the public this afternoon.

At 3:30pm, CUC will provide up to 100 gallons of water per household per day at the Kanat Tabla reservoir as we continue to restore essential services that were rendered inoperable by Typhoon Soudelor. The site will remain open until 7pm.

CUC opened the first of four filling stations at the Agag reservoir at 10am and the second filling station at the Capital Hill reservoir at 3pm. The Agag filling station is scheduled to close at 5pm and reopen on Friday, August 7, at a time to be determined by CUC.  The Capital Hill filling station is scheduled to close at 7pm and reopen on Friday, August 7, at a time to be determined by CUC.

The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled. The water will also need to be sanitized before it can be used by the community through the use of chlorine bleach or boiling.

KANNAT TABLA TANK KANNAT TABLA


Typhoon Soudelor: Second Water Filling Station Open

August 6, 2015 – Saipan, CNMI – In our mission to deliver an immediate but limited solution to Saipan’s water outage, the Commonwealth Utilities Corporation (CUC) is set to open the second water filling station to the public this afternoon.

At 3pm, CUC will provide up to 100 gallons of water per household per day at the Capital Hill reservoir as we continue to restore essential services that were rendered inoperable by Typhoon Soudelor. The site will remain open until 7pm.

CUC opened the first of four filling stations at the Agag reservoir at 10am. The Agag filling station is scheduled to close at 5pm and reopen on Friday, August 7, at a time to be determined by CUC.

The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled. The water will also need to be sanitized before it can be used by the community through the use of chlorine bleach or boiling.
INSTRUCTIONS FOR SANITIZING

FOR BOILING: Bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water.

FOR CHLORINATING: Use 3 drops of bleach per gallon for clean water and 6 drops of bleach per gallon for cloudy water.

CUC representatives will be at each site, however, customers will be required to fill their bottles and storage tanks on their own.

CUC will open four filling stations in total, two of which will be open until the supply in each of the reservoirs is depleted. The Agag and Capital Hill reservoirs will remain open as long as the pumping system is operational or until CUC achieves a more stable solution to Saipan’s water needs.

For more information, please visit our website www.cucgov.org or contact our 24-Hour Customer Call
Center at 664-4CUC (664-4282).

AGAG TANKAGAG TANK

CAPITOL TANK (1)CAPITAL HILL


Typhoon Soudelor: Limited Water Available Tomorrow

August 5, 2015 – Saipan, CNMI – The Commonwealth Utilities Corporation (CUC) has made arrangements for our community to obtain water from four reservoirs as an immediate but limited solution to Saipan’s water outage as we continue to restore essential services that were rendered inoperable by Typhoon Soudelor.

On Thursday, August 6, CUC will open four filling stations that will provide up to 100 gallons of water per household per day. The location of each of the sites will be made available through our media partners in the community in the morning, at which time CUC will detail each site’s operating hours.

CUC representatives will be at each site, however, customers will be required to fill their bottles and storage tanks on their own.

The water made available at the filling stations is strictly for non-commercial residential use. No water buffaloes will be filled. The water will also need to be sanitized before it can be used by the community through the use of chlorine bleach or boiling.

Two of the four locations will be open until the supply in each of the reservoirs is depleted. The remaining locations will remain open until the pumping system is operational or until CUC achieves a more stable solution to Saipan’s water needs.

For more information, please visit our website www.cucgov.org or contact our 24-Hour Customer Call  Center at 664-4CUC (664-4282).


August 4, 2015 – Saipan, CNMI – Federal authorities joined their local counterparts and the Commonwealth Utilities Corporation (CUC) for the initial stages of the restoration of Saipan’s power, water and wastewater services which were rendered inoperable by Typhoon Soudelor.

Officers from the Army Corps of Engineers, a representative from the United States Department of Energy, and representatives from the CNMI Homeland Security and Emergency Management met with the utility’s management and staff this morning to discuss CUC’s needs and capabilities for the restoration of essential services to Saipan.

Acting CUC Executive Director, John Riegel, said Tuesday’s meeting was the first step to get federal aid to the utility.

“It was a productive meeting and we now have a better understanding of what sort of assistance the federal government is able to deliver and what they need from us in order for us to start the process,” said Riegel.

Following the meeting, local and federal authorities toured CUC facilities at Power Plant One, Power Plant Two, Power Plant Four, and the Chalan Kiya Substation to perform an initial damage assessment of the island’s infrastructure and to compile a list of material needs for each facility..

While senior management met with federal officials, CUC Water and Wastewater personnel joined the Power Division Linemen for the laborious task of cleaning the roadways of downed power poles, power lines, and power accessories.

Crews spent hours cutting fallen power poles with chainsaws, rolling up miles of power lines, and removing damaged poles from the lines that withstood the storm.

Water and Wastewater personnel spent the day assessing the current condition of Saipan’s 150 wells, tanks, and booster stations across the island.

Saipan remains without power and water services with damage to power generation and distribution systems. While assessments continue at Power Plant One, work is being done to repair the outside of the structure to prevent rainwater from causing additional damage, and Power Generation personnel work to clean the site from debris.

Fallen trees and power poles no longer the island’s major roadways, these obstacles continue to hamper recovery and assessment efforts along secondary roads.

The lack of power generation capability also affects CUC’s ability to deliver water service. Without electricity to power to the pumps, water cannot be pumped into the reservoirs. According to Riegel, the goal for CUC is to provide limited water service this week to allow residents to fill their storage tanks and bottles.

The time, date and locations where water will be available will be announced through our print and broadcast media partners in advance to allow our community time to prepare for water service.

No timetable exists for the complete restoration of essential services in Saipan; however, customers should prepare for an extended power and water outage.

CUC will continue to work with local, regional and federal agencies to ascertain damage assessments and perform recovery efforts. In the meantime, the public is cautioned to stay clear of fallen power lines. Even poles that remain standing may not be safe as the storm may have damaged or weakened the poles and the accessory assemblies.

In addition to the 24-Hour Customer Call Center, CUC will post the latest information on Facebook. Updates will include photos and videos of the storm and post-storm restoration efforts. To access the information, simply log in to your Facebook account and “Like” the Commonwealth Utilities Corporation page.

As of 08/04/15 Call Center is open from 6:00 AM to 12:00 AM till further notice. Customer Call Center at 664-4CUC (664-4282).

 


August 3, 2015 – Saipan, CNMI – The Commonwealth Utilities Corporation (CUC) suffered widespread damage to Saipan’s power distribution system when Typhoon Soudelor made landfall Sunday evening.

The island currently remains without power, water and wastewater services as broken power poles and downed wires lay scattered across roads and buildings. Fallen trees and power poles blocking all major roadways are hampering recovery and assessment efforts.

In addition to the damage sustained by the power distribution system, damage was incurred by Saipan’s power generation facilities. While the extent of the damage to Power Plant One has yet to be determined, the power producing generators are currently inoperable.

The lack of power generation capability also affects CUC’s ability to deliver water service. Without electricity to power to the pumps, water cannot be pumped into the reservoirs. As no timetable for the complete restoration of essential services is available, customers should prepare for an extended power and water outage.

At first light, CUC will work with the Federal Emergency Management Agency (FEMA) to perform an island-wide assessment to ascertain damage and plan recovery efforts. In the meantime, the public is cautioned to stay clear of fallen power lines. Even poles that remain standing may not be safe as the storm may have damaged or weakened the poles and the accessory assemblies.

The 24-Hour CUC Customer Call Center will be open for customer calls throughout recovery efforts. Representatives will forward information received from the calls to the field personnel responsible for addressing the issues.

In addition to the 24-Hour Customer Call Center, CUC will post the latest information on Facebook. Updates will include photos and videos of the storm and post-storm restoration efforts. To access the information, simply log in to your Facebook account and “Like” the Commonwealth Utilities Corporation page.

For more information, please visit our website   www.cucgov.org or contact our 24-Hour Customer Call Center at 664-4CUC (664-4282).